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Professional
Services

Tailored Professional Services to Drive Telecom Success and Seamless Innovation.

Our Professional Services go beyond standard implementation.

 In today’s competitive telecom environment, success requires solutions that are not only powerful but also finely tuned to meet the specific needs of your business. Our team of industry experts works with you to understand your goals, challenges, and unique operating landscape, delivering a tailored approach that brings your vision to life. From system architecture and custom integrations to strategic consulting and long-term planning, Advantage 360’s Professional Services provide the expertise and insight needed to navigate complexity and drive meaningful results. Whether you’re modernizing your infrastructure, launching new services, or optimizing existing processes, our consultants and technical specialists are here to ensure every step is executed seamlessly and aligned with your objectives. 
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Migration Services

Ensure a smooth transition to OSS360 with our expert migration services. Our team leverages advanced methodologies and proven techniques to minimize risks and downtime, guaranteeing a seamless migration without compromising performance. With a strong track record of successful implementations, we understand the complexities of data migration and are committed to delivering exceptional results. Trust Advantage 360 to guide you through the entire migration process, from initial assessment to final cutover.

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Convergent Invoicing

Billing and payment processes can be complicated and time-consuming, leading to customer confusion and frustration. These processes directly impact customer satisfaction and loyalty. This is where convergent billing solutions come into play. This innovative software integrates billing and payment processes, making them faster, simpler, more accurate and more convenient for customers. Advantage 360 can solve this for you.

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Project Management

Delivering a successful project requires more than technical expertise—it demands meticulous planning, clear communication, and a commitment to staying aligned with your business goals. Advantage 360’s Project Management Services ensure that every phase of your project is executed smoothly, on time, and within scope. From initial planning through to final implementation, our experienced project managers work closely with your team, providing end-to-end guidance that aligns with your strategic objectives. Here is what you can expect from us during the project;

  • Project Initiation – Define project goals and objectives.

  • Project Scoping – Conduct GAP analysis to outline necessary changes.

  • Project Planning – Create a timeline using best practices to ensure on-time delivery.

  • Statement of Work (SOW) – Develop and sign the SOW to formalize project start and funding.

  • Design Document – Detailed blueprint by developers to clarify implementation plans.

  • Project Kickoff – Introduce teams and set project management expectations.

  • Recurring Meetings – Schedule regular updates to keep stakeholders informed.

  • User Training – Facilitate training on new features and functionality.

  • User Acceptance Testing (UAT) – Complete UAT for task sign-off on each release.

  • Project Delivery – Deploy the project on the agreed date.

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Implementation Services

Advantage 360's experienced team specializes in delivering successful telecom projects, regardless of complexity or scale. From initial planning to post-launch support, we provide comprehensive services to ensure your project's success. Our proven approach involves:

  • In-depth Analysis: Leveraging RFPs, RFIs, and requirement documents, we conduct thorough gap analyses to identify your specific needs.

  • Custom Solution Design: We tailor our solutions to your unique business requirements, ensuring optimal performance and scalability.

  • Expert Data Migration: Our skilled team executes seamless data migrations, minimizing downtime and ensuring data integrity.

  • Rigorous Testing and Validation: We conduct thorough testing and validation to guarantee a smooth and reliable deployment.

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Consulting/SME Services

Advantage 360's consulting services provide strategic guidance and expert advice to help you navigate the complexities of your projects. Our experienced consultants work closely with you to understand your unique business needs and develop tailored solutions.

  • Strategic Consulting: Develop a comprehensive digital transformation strategy aligned with your business goals.
  • Technology Assessments: Evaluate your existing technology infrastructure and identify opportunities for optimization.

  • Process Optimization: Streamline your business processes to improve efficiency and reduce costs.

  • Solution Architecture: Design robust and scalable solutions that meet your specific requirements.

  • Change Management: Implement effective change management strategies to minimize disruption and maximize adoption.

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Training Services

At Advantage 360, we believe that the effectiveness of any solution lies in the confidence and capability of the people using it. Our Training Services are designed to equip your team with the skills, knowledge, and hands-on experience necessary to unlock the full potential of your Advantage 360 solutions. We offer a range of training options—from foundational courses to advanced, role-specific modules. Our training programs are customized to meet your specific operational needs. Whether delivered on-site or online, each session is tailored to enhance productivity, streamline workflows, and enable seamless adoption of new features and upgrades. 

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