OSS
Features & Functions
Advantage 360’s OSS platform provides a comprehensive suite of tools that empower telecom service providers to efficiently manage the end-to-end lifecycle of services. With features designed to handle everything from service activation to workforce and network management, our OSS is built to streamline operations across all service types.
This feature ensures that customer services are activated quickly and correctly. It includes automated processes for service fulfillment and provisioning, making sure that all services are up and running as soon as they are ordered.
Advantage 360’s OSS manages complex order workflows, automating the entire process from order placement to service activation. This reduces manual intervention and ensures timely service delivery to customers.
With a focus on efficiency, this component ensures the smooth and timely delivery of telecom services, whether for mobile, broadband, VoIP, or fiber networks.
The system enables telecom operators to efficiently manage field personnel. It supports scheduling, task assignment, and real-time tracking, ensuring field technicians are deployed effectively for installations, repairs, and maintenance.
Advantage 360’s OSS provides robust network management tools, allowing operators to monitor, configure, and optimize network resources. This ensures the network is functioning at peak efficiency, minimizing downtime and disruptions.
Service assurance tools help maintain high-quality services by monitoring network performance and ensuring service level agreements (SLAs) are met. It proactively detects and resolves potential issues before they impact customers.
The OSS system includes integrated fault management to detect network problems in real-time. It also features a ticket management system that tracks and manages customer-reported issues or network faults from detection to resolution, ensuring minimal service disruption.
Powerful & Scalable
With our platform, telecom operators gain a powerful, scalable solution tailored to meet the demands of today’s rapidly evolving industry. From network management to service activation, every feature is designed to boost agility, enhance operational efficiency, and elevate customer experiences.